[2018] FWC 6695
FAIR WORK COMMISSION

DECISION


Fair Work Act 2009

s.394—Unfair dismissal

Scott Harrison
v
FLSmidth Pty Limited T/A FLSmidth Pty Limited
(U2018/6589)

COMMISSIONER SAUNDERS

NEWCASTLE, 29 OCTOBER 2018

Application for an unfair dismissal remedy – demotion – ongoing employment relationship – whether a dismissal within the meaning of s 386 of the Fair Work Act.

[1] On 6 June 2018, Mr Scott Harrison was demoted by his employer, FLSmidth Pty Ltd (FLS), from the position of Service Supervisor to that of Mechanical Service Technician – Experienced (Service Technician). He remains employed by FLS in the position of Service Technician. This decision concerns the question of whether Mr Harrison’s demotion constitutes a dismissal within the meaning of s 386 of the Fair Work Act 2009 (Cth) (FW Act).

Meaning of dismissal

[2] The journey to understand the proper construction of s 386 of the FW Act in the context of a demotion where the employee remains employed begins with Brackenridge v Toyota Motor Corporation Australia Limited (Brackenridge). 1 In that case, Ms Brackenridge sought the remedies of compensation and reinstatement in respect of what she alleged to be the unlawful termination of her employment by Toyota. Ms Brackenridge had been employed by Toyota as a chef supervisor, but was demoted to the position of canteen assistant on 3 February 1995 as the result of an investigation by Toyota into an altercation between Ms Brackenridge and Ms Law which led to Ms Law receiving a lacerated and swollen lip and several scratches. This demotion constituted the alleged termination of her employment.

[3] The Full Court of the Industrial Relations Court of Australia (Wilcox CJ, von Doussa & Marshall JJ) held that the decision by Toyota to demote Ms Brackenridge involved a termination of her contract of employment as a chef supervisor, but the question was whether Ms Brackenridge suffered a “termination of employment” within the meaning of s 170EA(1) of the Industrial Relations Act 1988 (Cth) (IR Act) (omitting references): 2

[4] At the time Brackenridge was decided, the IR Act did not contain any provisions dealing with a demotion, or provide a definition of termination of employment. However, central to the Full Court’s interpretation of s 170EA(1) was one of the objects of Division 3 of Part VIA of the IR Act, which gave effect to the Termination of Employment Convention (Convention), and s 170CB within Division 3 of Part VIA of the IR Act, which provided that “an expression has the same meaning in this Division as in the Termination of Employment Convention”. 3 The Full Court held that the phrase “termination of… employment” within s 170EA(1) of the IR Act was restricted by the meaning of that phrase as used in the Convention, which it interpreted to mean termination of the employment relationship.4 Because Ms Brackenridge’s demotion did not result in the termination of her employment relationship with Toyota, the Full Court held that there had been no termination of employment within the meaning of s 170EA(1) of the IR Act.

[5] In 1996, the IR Act was extensively amended and renamed the Workplace Relations Act 1996 (Cth) (WR Act). Unlike the IR Act, the constitutional validity of the WR Act did not rely so much on the external affairs power in s 51(xxix) of the Constitution but relied more on the corporations power in s 51(xx). That change in reliance had an impact on the termination of employment provisions in the WR Act. In particular, s 170CB of the former IR Act was repealed and the objects of Division 3 of Part VIA were amended to give effect to the Convention only by adopting particular procedures and “by orders made in the circumstances set out in Subdivisions D and E”. 5 Further, s 170CD(2) of the WR Act only limited expressions “used in Subdivision C, D or E of this Division” to the meaning of expressions used in the Convention. Importantly, the unfair dismissal provisions of the WR Act were in Subdivision B of Division 3 of Part VIA and the WR Act defined “termination” or “termination of employment” to mean termination of employment at the initiative of the employer.6

[6] In 1999, a Full Bench of the Australian Industrial Relations Commission in Bluesuits Pty Ltd v Graham (Bluesuits7 held that there was no requirement under the WR Act, as it stood at that time, to interpret the provisions of Subdivision B by reference to the Convention.8 Shortly after the decision in Bluesuits, Senior Deputy President Polites considered a circumstance in which an employee had been demoted but the employment relationship had continued in Boo Hwa Chan v Christmas Island Administration (Boo Hwa Chan)9 and observed that the phrase “termination of employment” in the WR Act included the termination of a contract of employment and the termination of employment relationship as a result of the 1996 amendments to the IR Act, and therefore, a demotion which resulted in the termination of a contract of employment was considered to be a “termination of employment” within the meaning of the WR Act.10

[7] In 2001, the Workplace Relations Amendment (Termination of Employment) Act 2001 (Cth) (WR Termination Amendment Act) amended the WR Act, 11 including by inserting, for the first time, a provision (s 170CD(1B)) concerning demotions in employment:

[8] The Second Reading Speech made by the Honourable Mr Peter Reith, Minister for Employment, Workplace Relations and Small Business, on 27 June 2000, gives insight into the object of the demotion provisions in the Workplace Relations Amendment (Termination of Employment) Bill 2000:

[9] The Explanatory Memorandum to the Workplace Relations Amendment (Termination of Employment) Bill 2000 includes the following relevant material:

[10] It is not clear whether Boo Hwa Chan prompted the amendment to s 170CD of the WR Act, 12 however, it is plain from the terms of s 170CD(1B) of the WR Act, together with the Second Reading Speech and the Explanatory Memorandum, that Parliament did not intend to exclude all demoted employees who remained employed after their demotion from accessing the unfair dismissal provisions of the statute. Had that been Parliament’s intention, s 170CD(1B) would simply have stated that “termination or termination of employment does not include demotion in employment if … the demoted employee remains employed with the employer who effected the demotion”.

[11] In 2003, section 170CD(2), which was part of Subdivision A of Division 3 of the WR Act, was amended by inserting the words “this Subdivision” as follows:

[12] In Charlton v Eastern Australia Airlines Pty Ltd (Charlton), 13 a Full Bench of the Australian Industrial Relations Commission considered the impact of the 2003 amendment to s 170CD(2) of the WR Act to cases involving a demotion. After considering part of the legislative history, the Full Bench in Charlton summarised (at [12]) the position as follows:

[13] In Charlton, the Full Bench agreed with the appellant’s submissions that: 14

[14] The Full Bench in Charlton then reached the following conclusions in relation to s 170CD(2) of the WR Act and the meaning of the expression “termination of employment” in the context of a demotion: 15

Application of principle in the present case

[15] After Charlton, section 170CD(1B) of the WR Act was considered by the High Court in Visscher. The relevant facts of Visscher were summarised as follows by the majority of the Full Bench in Navitas16

[16] In Visscher, the majority (Heydon, Crennan, Kiefel and Bell JJ) observed that:

[17] The majority found that Mr Visscher’s contract of employment as a Chief Officer remained on foot in February 2004 and concluded (at [81]) that:

[18] Justice Gummow, who was in the minority and concluded that there was no termination of the employment of Mr Visscher at the initiative of the employer by reason of the terms of an industrial instrument that applied to Mr Visscher, effectively came to the same view as the majority about s 170CD(1B): 17

“It may be accepted that ‘termination’ for the purpose of s 170CE(1) may include a ‘demotion in employment’ which involves a significant reduction in the remuneration or duties of the demoted employee (s 170CD(1B)).”

[19] In 2009, the FW Act came into force. Section 386 of the FW Act governs when a person has been dismissed. It provides that:

Subsection (2) does not apply to a person employed under a contract of a kind referred to in paragraph (2)(a) if a substantial purpose of the employment of the person under a contract of that kind is, or was at the time of the person’s employment, to avoid the employer’s obligations under this Part.”

[20] The principal differences between the demotion provisions in the WR Act compared to those in the FW Act are as follows:

[21] There is no suggestion in either the Second Reading Speech or the Explanatory Memoranda to the Fair Work Bill that Parliament intended, by enacting the FW Act, to change the categories of demoted employees, if any, who are entitled to bring an unfair dismissal claim.

[22] Following the enactment of the FW Act, s 386(2)(c) was considered by Senior Deputy President O’Callaghan in the context of a demotion of an employee who still remained employed, performing new duties. 18 The Senior Deputy President interpreted s 386(2)(c) as requiring that there be both a significant reduction in the applicant’s remuneration or duties and that the applicant no longer be employed by the relevant employer in order for a demotion to constitute a dismissal.19

[23] On appeal, the Full Bench of the Commission in Phillip Moyle v MSS Security Pty Ltd (Moyle20 overturned the decision of the Senior Deputy President and held as follows:

“[9] Section 386(1) sets out a general definition of what constitutes a dismissal. Section 386(2) then sets out three sets of circumstances which, even if they fall within the general definition, are deemed not to be dismissals. These are, in effect, exceptions to s.386(1). The third of these exceptions, in s.386(2)(c), relates to demotions in employment. In order to fall within this exception - that is, for a demotion that otherwise constitutes a dismissal under s.386(1) to be deemed not to be a dismissal, both limbs of the exception must be satisfied, as Mr Moyle submitted. The construction adopted by the Senior Deputy President was, with respect, in error because it inverted the exception by making it necessary for an applicant to negative both limbs of the exception in order for the demotion to be a dismissal. This would have the perverse result that a demotion in employment could never constitute a dismissal, even where it is plain that the existing contract of employment has been terminated and replaced by a new and inferior contract, because the employee will necessarily have remained in employment with the employer and thus could not negative s.386(2)(c)(ii).

...

[12]...Whether or not the exception in s. 386(2)(c), properly construed, was applicable, it remains necessary for Mr Moyle to demonstrate at the outset that he had been “dismissed” within the meaning of s. 386(1).

[13] An action taken by an employer to change the remuneration and duties of an employee could not constitute a dismissal under s. 386 (1) where the change was one authorised by the contract of employment.

[23] We do not consider that there was any repudiation of Mr Moyle’s contract of employment by MSS, and that it continued to operate in accordance with its terms after Mr Moyle’s transfer took effect. Therefore, there was no termination at the initiative of the employer under s.386(1)(a) and no dismissal.”

[24] The Full Bench in Moyle did not consider in any detail the distinction between the termination of a contract of employment and the termination of an employment relationship, nor did it consider the correctness of the decision in Charlton. After the Full Bench handed down its decision in Moyle, another Full Bench in Navitas decided that the question of whether there has been a termination at the initiative of the employer for the purpose of s 386(1)(a) of the FW Act is to be conducted by reference to termination of the employment relationship, not by reference to the termination of the contract of employment operative immediately before the cessation of the employment. 21 In this regard, the majority in Navitas relied on the High Court’s judgment in Visscher in reaching a different conclusion to the earlier Full Bench in Charlton in relation to whether the termination of a contract of employment could constitute a “termination of employment”. The majority in Navitas concluded as follows in relation to this issue:

[25] Having regard to the decision of the Full Bench in Navitas, there are two possible ways in which the words of s 386 of the FW Act may be construed according to their ordinary meaning in relation to a demotion. On one view of s 386 of the FW Act, an employee who is demoted and elects to remain employed by their employer in the demoted role is not dismissed within the meaning of s 386. The relatively simple argument supporting this construction can be summarised as follows:

[26] On another view, an employee who is demoted and elects to remain employed by their employer is “dismissed” within the meaning of s 386 in circumstances where the demotion involves a significant reduction in their remuneration or duties. For the reasons set out below, this construction is supported by the legislative purpose of s 386, as well as the context of the words within the FW Act as a whole. Context also includes the existing state of the law and the mischief the legislative provision was intended to remedy. 24

[27] First, s 386(1) of the FW Act does not purport to define the term “dismissal” exhaustively. It identifies that a person has been dismissed if s 386(1)(a) or (b) is satisfied, but does not, in terms, limit the circumstances which may constitute a “dismissal” to only those identified in s 386(1)(a) or (b). Section 386 of the FW Act must be construed as a whole, not just by reference to subsection 386(1).

[28] Secondly, the purpose of s 386(2)(c) of the FW Act is to define the circumstances in which the demotion of an employee who remains employed by their employer will not constitute a “dismissal” within the meaning of s 386 of the FW Act. 25 Such a purpose, by implication, suggests that there will be circumstances in which the demotion of an employee who remains employed by their employer may constitute a “dismissal” within the meaning of s 386 of the FW Act.

[29] Thirdly, if a “dismissal” within the meaning of s 386 of the Act were limited to a circumstance in which the employment relationship had been terminated, then s 386(2)(c)(i) would have no work to do. That is, if the existence of an ongoing employment relationship could, in and of itself, defeat an argument that a demoted employee had been dismissed, it would never be relevant to inquire whether the person who remained in employment had suffered a significant reduction in their remuneration or duties.

[30] Fourthly, the fact that paragraphs 386(2)(c)(i) and (ii) are phrased in present tense (i.e. “the demotion does not involve a significant reduction…” as opposed to “the demotion did not involve a significant reduction…” and “he or she remains employed..” as opposed to “he or she remained employed”) suggests that employees who have been demoted and (1) suffer a significant reduction in their remuneration or duties and (2) remain in employment with their employer, have access to unfair dismissal protection.

[31] Fifthly, s 386(2)(c) of the FW Act can be contrasted with ss 386(1)(a), (1)(b), (2)(a) and (2)(b), all of which are directed to circumstances in which the employment relationship has come to an end. The requirement in s 386(2)(c) that an employee “remains employed” suggests that it is addressing a quite different circumstance to the other parts of s 386 of the FW Act.

[32] Sixthly, s 386(2)(c) does not stipulate any period for which an employee must “remain employed”. A demotion by its very nature does not, of itself, terminate an employment relationship. The purpose of a demotion is usually to maintain the employment relationship, rather than to terminate it. When an employee is demoted, they remain employed for at least some period of time. It may be a very short period. For example, an employee who is told they have been demoted may respond seconds later by informing their employer that they resign immediately, thereby terminating the employment relationship. Another employee who has been demoted may remain employed for a number of days, weeks or months before deciding they are not willing to work in the demoted position and resigning from their employment. Given the absence of any period for which an employee must “remain employed” in s 386(2)(c) and the fact that every demotion results in an employee remaining employed for at least some period of time, the only sensible way to construe the expression “remain employed” in s 386(2)(c) is by interpreting it to mean that the employee “remains employed with the employer that effected the demotion” at the time they lodge an unfair dismissal application in the Commission. That is, s 386(2)(c) deals with a particular circumstance in which the employment relationship is ongoing and has not been terminated. In circumstances where an employee is demoted and the employment relationship is subsequently terminated, such an employee may contend they were dismissed, in that they were forced to resign by their employer’s conduct in demoting them (s 386(1)(b)). 26

[33] Notwithstanding the logic and initial attraction of the first construction (set out in paragraph [26] above), I am of the view that the second construction (set out in paragraph [27] above) is the correct one. That is, an employee will be “dismissed” within the meaning of s 386 of the FW Act if they are demoted in employment in circumstances where the demotion involves a significant reduction in their remuneration or duties and they remain employed by the employer that effected the demotion. Such an interpretation arises, by implication, from the terms of s 386(2)(c) considered in the context of s 386 as a whole and is supported by the textual indicators and legislative purpose set out in paragraphs [28] to [33] above. 27

[34] In my view, this construction is also consistent with the decision of the majority of the Full Bench in Navitas, which, in summarising the judgment of the majority in Visscher, stated (emphasis added): 28

“In summary the majority, having carefully drawn the distinction between termination of the employment relationship and termination of the contract of employment, identified the issue arising under the WR Act as whether there was a termination of the employment relationship at the initiative of the employer (or a demotion as defined in s 170CD(1B)).”

[35] Clearly, in coming to their decision, the majority of the Full Bench in Navitas saw the distinction between a dismissal involving a termination of the employment relationship at the initiative of the employer under s 386(1)(a) of the FW Act and a dismissal involving a demotion of the type defined in s 386(2)(c) of the FW Act (the equivalent of s 170CD(1B) of the WR Act).

[36] What, then, is the relevance, if any, of whether the demotion was or was not authorised by the employee’s contract of employment? In previous cases, the terms of a demoted employee’s contract of employment were considered relevant because it was believed that a termination of employment occurred when a contract of employment was terminated, regardless of whether the employment relationship continued, 29 and if the employment contract contained a term which authorised the demotion, then the contract remained on foot after the demotion and there was no termination at the initiative of the employer.30 In light of the decision of the Full Bench in Navitas, the termination of a contract of employment at the initiative of the employer does not, of itself, constitute a dismissal; s 386(1)(a) requires a termination of the employment relationship. Insofar as the previous authorities have considered whether the demotion was at the employer’s initiative, the focus has been on the expression “terminated on the employer’s initiative” in s 386(1)(a). However, there is no indication in the text of s 386(2)(c) that a demotion must be at the initiative of the employer in order to constitute a dismissal. It might be argued that reading s 386 as a whole, and in particular in light of when “a person has been dismissed” in s 386(1)(a), requires the demotion to be at the initiative of the employer. But it would be odd to construe s 386(2)(c) by picking up part of s 386(1)(a) (namely, the requirement of termination at the initiative of the employer) and then to ignore another central element of s 386(1)(a) (namely, the fact that it addresses termination of the employment relationship, which does not take place in the case of a demotion of an ongoing employee). The better construction, in my view, is to treat s 386 as dealing with two types of dismissals: first, a dismissal in which the employment relationship is terminated; and secondly, a demotion as defined in s 386(2)(c). As the majority of the High Court held in Visscher, s 170CD(1B) of the WR Act (now 386(2)(c) of the FW Act), by implication, treats a demotion of an ongoing employee as a dismissal where it involves a significant reduction in the remuneration or duties of the employee.

[37] It follows from the conclusions I have reached that it is not necessary to demonstrate at the outset that an employee has been “dismissed” within the meaning of s 386(1) before determining whether or not s 386(2)(c) is applicable, as was the approach taken in cases such as Moyle31 Nor is it necessary to find whether changes to remuneration or duties imposed by an employer on a demoted employee are authorised by a contract of employment, or alternatively, result in the existing contract being terminated and replaced by a new contract.

[38] In order for a person who has been demoted to have been dismissed within the meaning of s 386 of the FW Act, the test is whether the demotion involved a significant reduction in the employee’s remuneration or duties (whether or not the reduction was authorised by the contract) and they remain employed by the employer that effected the demotion. If so, the person is taken to have been dismissed.

[39] This type of distinction between contractual rights and obligations, on the one hand, and rights and obligations imposed or governed by statute, on the other hand, is not unusual in the field of employment law. For example, a contract of employment may authorise an employer to terminate an employee’s employment, at any time, on four weeks’ notice for any or no reason. The exercise of such a right by an employer will be sufficient to bring the contract of employment to an end, but it will not have any bearing on whether the dismissal was harsh, unjust or unreasonable. That is a different question.

[40] If a demotion involving a significant reduction in remuneration or duties was authorised by a contract of employment, submissions could be made as to the fairness of the dismissal. However, the existence of such a contractual right is irrelevant to the question of whether an employee who has been demoted and remains employed has been “dismissed” within the meaning of the FW Act.

Consideration

[41] In light of the above analysis and the undisputed fact that Mr Harrison remains employed by FLS, it is only necessary for me consider whether the demotion involved a significant reduction in Mr Harrison’s remuneration or duties in determining the question of whether Mr Harrison’s demotion constitutes a dismissal within the meaning of s 386 of the FW Act. However, in any event, I will address all of FLS’s submissions below.

Did the demotion involve a significant reduction in Mr Harrison’s remuneration or duties?

[42] Mr Harrison was employed in the role of Service Supervisor for about three and a half years prior to his demotion. Mr Harrison’s demotion resulted in a reduction of $4.05 per hour to his base hourly rate of pay; it was reduced from $43.50 to $39.45, a reduction of 9.3%. In addition, the reduction in Mr Harrison’s base hourly rate of pay reduced his hourly overtime rate of pay from $53.50 to $49.45 per hour, which is material in circumstances where Mr Harrison performs about six hours of overtime a week. The reduction in Mr Harrison’s rate of pay has also reduced the superannuation contributions FLS is required to make on Mr Harrison’s behalf. In the circumstances of this case, I am satisfied that Mr Harrison’s demotion, which resulted in a 9.3% reduction in his base hourly rate of pay and other consequential reductions in his entitlements, has involved a significant reduction in Mr Harrison’s remuneration.

[43] In his role of Service Supervisor, Mr Harrison’s duties were of a supervisory and organisational nature. He spent most of his time in the office or on site. His time in the office consisted of telephone calls and emails with clients and other management staff as well as meetings with other FLS management or supervisors. Mr Harrison’s time on site primarily consisted of supervising the FLS technician team and meetings with the client. Mr Harrison was responsible for the supervision of about eight technicians. I accept Mr Harrison’s evidence that, as a result of his demotion, he is no longer responsible for the supervision of other FLS employees, he has no direct contact with clients and he does not have an office but is instead based in the FLS workshop working “on the tools”. I am therefore satisfied that Mr Harrison’s demotion has involved a significant reduction in his duties.

Contract of employment

[44] FLS contends that the changes to Mr Harrison’s remuneration and duties are authorised by his employment contract with FLS (Contract), so the changes cannot, and do not, constitute a dismissal under s 386(1) of the FW Act.

[45] I have already found that whether changes imposed by an employer on an employee are authorised by a contract of employment is not relevant to the question of whether an employee was “dismissed” for the purposes of s 386(2)(c). In any event, I find, for the reasons set out below, that the Contract does not authorise the changes made to Mr Harrison’s remuneration and duties. The relevant express terms of the Contract provide:

Clause Title

Description

Position

Service Supervisor

Reports to

You will report to Mark Flanagan, Regional Coordinator

Classification

PERMANENT FULL TIME

Commencement Date

Your new terms and conditions of employment will be effective from 17th November 2014. For the purposes of all leave entitlements, including Long Service Leave, your commencement date is 21 September 1989.

Remuneration

Your remuneration as set out in Appendix A will be comprised of:

    • Hourly rate

    • Additional hours rate

    • Site allowance

    • Night shift allowance

    • Travel time

    • Superannuation

Any other remuneration other than those specified above will be at the sole discretion FLSmidth Pty Limited.

Location

Your position is based at our premises in Warners Bay – NSW. However, to meet the Company’s business opportunities from time to time, during the course of your employment with the Company, you may be required to:

    (a) work in other operating locations, interstate or overseas;

    (b) be assigned to work for other business units/divisions of the Company; and/or

    (c) be required to perform other duties and assume other responsibilities, and/or

    (d) perform a different role.

Any change, [sic] be it on a long or short term basis or on an assignment based arrangement. While any requirement for work related visas is the Company’s responsibility, employees are responsible for ensuring that if required for work purposes, their passport is current. Passport costs incurred by the employee are not reimbursable by the Company.

[46] FLS contends that it was authorised to demote Mr Harrison from the position of Service Supervisor to Service Technician by the “Location” clause in the Contract. In particular, FLS relies on the following parts of that clause [emphasis added by FLS]:

[47] The proper approach in construing commercial contracts was set out by the High Court (French CJ, Nettle and Gordon JJ) in Mount Bruce Mining Pty Limited v Wright Prospecting Pty Limited32

[48] The provision relied on by FLS to unilaterally demote Mr Harrison forms part of the “Location” clause in the Contract. This is a relevant contextual matter. There is no suggestion in this case that the demotion imposed on Mr Harrison by FLS involved any change to his location of work.

[49] Importantly, the right conferred by the “Location” clause on FLS to “require” Mr Harrison to do various things such as “perform a different role” is not unqualified. The right can only be exercised “to meet the Company’s business opportunities from time to time”. That is, the basis for the change must be a business opportunity which FLS has taken up or is seeking to pursue. Demoting an employee to “perform a different role” as a means of taking disciplinary action against the employee for misconduct is quite different to making a change to meet a business opportunity.

[50] There is no doubt in the present case that FLS demoted Mr Harrison to the role of Service Technician as a means of disciplining him, not to meet a business opportunity. So much is clear from the letter from FLS to Mr Harrison dated 6 June 2018. It provides (in part):

[51] Even though the 6 June 2018 letter says that FLS “would look to demoting you to a Mechanical Service Technician – Experienced position effective immediately”, there is no dispute that the demotion took place on or about 6 June 2018.

[52] Further, the Contract deals expressly with the subject of “Remuneration” and sets out in Appendix A the remuneration to which Mr Harrison was entitled. The Contract was made in November 2014. At that time, Mr Harrison’s hourly rate of pay was $40 per hour. 33 There is no dispute that on 1 July of each year since the Contract was made, Mr Harrison received a pay rise, which resulted in the rates of remuneration in Appendix A to the Contract being varied. By the time of the demotion in June 2018, Mr Harrison’s base hourly rate of pay was $43.50 per hour.

[53] The Contract does not confer on FLS any express right to unilaterally reduce Mr Harrison’s remuneration. Yet that is what FLS did when it demoted Mr Harrison from the role of Service Supervisor to Service Technician; it reduced his base hourly rate of pay from $43.50 to $39.45, a reduction of $4.05 per hour. If the parties had objectively intended for the “Location” term to be able to be used by FLS to impose a unilateral demotion (involving a reduction in pay) on Mr Harrison, it could reasonably be expected that the “Location” term, or some other clause in the Contract, would have conferred on FLS an express right to reduce Mr Harrison’s remuneration to a level commensurate with the role into which he had been demoted.

[54] Having regard to the matters set out above, I am satisfied that a reasonable person would not have understood the “Location” term in the Contract to mean that FLS could unilaterally demote Mr Harrison to a position with a lower remuneration as a means of disciplining him for misconduct. In my view, the “Location” term, on its proper construction, permits FLS to make changes such as “requiring” Mr Harrison to “perform a different role” at the same level of remuneration, in order to “meet the Company’s business opportunities from time to time”. That is not what happened in this case.

FLS’s alternative arguments re terms of the Contract

[55] In its reply submissions, FLS contends that:

[56] In the alternative to its reliance on the “Location” clause of the Contract, FLS submits that the term of Mr Harrison’s Contract that allowed demotion, by unilateral decision by FLS, without a termination at the instigation of FLS, was:

[57] FLS submits that custom and practice may result in the incorporation of an express term into a contract by a course of dealing, or result in a term being implied into a contract, for example, by reason of a custom or usage in the market, trade or industry. The term relied on by FLS is, so FLS submits, the result of incorporation of an express, notorious and unwritten term into a contract by course of dealing between FLS and Supervisors and Team Leaders including Mr Harrison. FLS says Mr Harrison was aware of, and accepted, FLS’s custom and practice.

[58] In support of its course of dealing argument, 34 FLS says that “demotion is available at FLSmidth on a case by case basis, considering the merits of the case in all the circumstances”.35 Two specific examples were given by FLS of demotions in its workforce: first, a Service Supervisor in June 2016; and secondly, another Supervisor in the “last twelve months”.36 The contracts of employment for those demoted employees included a term similar to the “Location” term in Mr Harrison’s Contract and, as is the case with Mr Harrison’s Contract, did not contain an express term permitting FLS to unilaterally reduce the remuneration paid to those employees. FLS reduced the remuneration of one of those demoted employees at the time of their demotion, but exercised its discretion to maintain the other employee’s rate of pay “until the other technician’s rate caught up to it”.37 FLS also relies on Mr Harrison’s evidence that he is aware that one of the two demoted employees, Mr Andrew Bennett, was demoted from the role of Service Supervisor to a technician role.38 Mr Harrison is, and was at the time of his demotion, aware that Mr Bennett did not have his remuneration decreased at the time of his demotion.39

[59] In James v Royal Bank of Scotland; McKeith v Royal Bank of Scotland40 Justice McDougall summarised (at [83] to [97]) a number of relevant principles in relation to incorporation of terms by a course of dealings:

Lord Guest spoke to similar effect at 104.

[60] I reject FLS’s contention that a term was incorporated, by a course of dealing, into the Contract which permitted FLS to unilaterally demote him from the position of Service Supervisor. First, there is no suggestion that such a term was included in any of the “several [prior] contracts of employment” made by FLS and Mr Harrison, 41 nor is there evidence of any such representation being made to Mr Harrison. Secondly, although Mr Harrison was aware of the demotion of Mr Bennett without any consequent reduction in remuneration, there is no evidence that he was aware of the terms of any contract of employment made between FLS and any other employee it has demoted. Thirdly, the terms of the contracts made between FLS and the two particular employees it gave evidence of having demoted did not give FLS the unilateral right to demote the employee to a position with a reduced remuneration. Fourthly, FLS has not proved any relevant course of conduct from which it can be inferred that the term for which it contends was incorporated into Mr Harrison’s Contract.

[61] Although FLS’s primary argument concerning custom and practice was focused on an alleged course of dealing, some submissions were made in relation to the implication of a term by custom or usage. I will therefore address that issue.

[62] Terms implied by custom or usage constitute a special class of terms implied in fact. The existence of a custom is a question of fact. 42 Actual knowledge of the custom is not required.43 The custom need not be universally accepted, but there must be evidence that it is so well known and acquiesced in that everyone making a contract in that situation can be reasonably presumed to have imported that term into the contract.44 The custom itself must be “uniform, notorious, reasonable and certain”.45 The question is always whether the general notoriety of the custom makes it reasonable to assume that the parties contracted with reference to the custom.46 Put at its highest, the evidence shows that Mr Bennett’s demotion is and was well-known throughout the East Coast Site Services part of FLS’s business.47 This is clearly an insufficient basis on which to find the existence of custom and usage, and from which it may be concluded that a term of unilateral demotion should be implied into the Contract. Mr Bennett’s demotion occurred in June 2016. The Contract was made in November 2014. Accordingly, Mr Bennett’s demotion does not provide a basis to assume that the FLS and Mr Harrison contracted with reference to the alleged custom.

[63] In short, the evidence does not establish the existence of a custom of the type contended for by FLS, nor does it establish that the alleged custom is so well known and acquiesced in that everyone making a contract in that situation can be reasonably presumed to have imported that term into the contract. I reject the claim that a term was implied by custom or usage into the Contract.

Termination at the initiative of FLS

[64] FLS contends that it made the change to Mr Harrison’s remuneration and duties at Mr Harrison’s suggestion or request, as an alternative to terminate his employment and to avoid terminating employment, and so the change was not at FLS’s initiative and does not constitute a dismissal under s 386(1) of the Act.

[65] I have already found that whether the demotion was at the initiative of FLS is not relevant in relation to s 386(2)(c) and is only relevant in relation to whether there has been a termination of the employment relationship at initiative of employer under s386(1). In any event, I do not accept that Mr Harrison’s demotion was at his initiative. For the reasons set out below, action on the part of the FLS was the principal contributing factor which resulted in the demotion. 48

[66] I accept Mr Harrison’s evidence that in the course of his meeting with Mr Riordan on 4 June 2018, after Mr Riordan had provided Mr Harrison with a letter inviting him to show cause as to why his employment should not be terminated, Mr Harrison made a number of suggestions, including asking whether there was any chance he could “step down into a technician role”, offering to undertake further training, and offering to “do anything to convince you that I can continue”. There was no discussion about what, if any, reduction would be made to Mr Harrison’s remuneration if he did “step down into a technician role”.

[67] Following the meeting on 4 June 2018, Mr Harrison provided a written response dated 5 June 2018 (from his lawyers) to the show cause letter in which he expressed a hope that the matter could be “resolved on an amicable basis” and informed FLS that he was “open to engaging in further training and development courses”.

[68] Mr Harrison then attended a meeting with FLS on 6 June 2018, which time he was handed the 6 June 2018 letter (see paragraph [48] above).

[69] Although it is true that Mr Harrison floated a number of ideas at the 4 June 2018 meeting, one of which was demotion, there was no discussion of any reduced pay that might be associated with any such demotion. Mr Harrison did not make any offer of demotion capable of acceptance, because there was no certainty of the terms on which the demotion would occur. It follows that it was not open to FLS to simply accept Mr Harrison’s offer of demotion.

[70] The proper characterisation of events is one in which FLS made a number of allegations against Mr Harrison and asked him to show cause as to why his employment should not be terminated, Mr Harrison responded by floating a number of ideas (including demotion) in an effort to remain in employment with FLS, and FLS then decided to demote Mr Harrison and issue him with a written warning. It is therefore apparent that the action of FLS was the principal contributing factor which led to Mr Harrison’s demotion. The demotion was at FLS’s initiative, not Mr Harrison’s.

Conclusion

[71] Mr Harrison remains employed by FLS following his demotion. There is no doubt that the demotion involved a significant reduction in Mr Harrison’s remuneration and duties. Accordingly, Mr Harrison’s demotion in his employment with FLS constitutes a dismissal within the meaning of s 386 of the FW Act. I therefore reject FLS’s jurisdictional objection. The matter will be listed shortly for directions to deal with the merits of the dismissal.

tle: Seal of the Fair Work Commission with Member's signature - Description: Seal of the Fair Work Commission with Member's signature

COMMISSIONER

Appearances:

Ms B Herring, solicitor, on behalf Mr Harrison

Mr A Cardell-Ree, solicitor, on behalf of FLS

Hearing details:

2018.

Newcastle:

12 September.

Printed by authority of the Commonwealth Government Printer

<PR701879>

 1   (1996) 142 ALR 99

 2   Ibid at 101

 3   Ibid at 102-3

 4   Ibid at 103-4

 5   Section 170CA(1)(e) of the WR Act

 6   Section 170CD(1) of the WR Act

 7   (1999) 101 IR 28

 8   Ibid at 32

 9   (1999) Print S1443

 10   Ibid at [13]

 11   Visscher v Giudice (2009) 239 CLR 361 (Visscher) at [37]

 12   Khayam v Navitas English Pty Ltd [2017] FWCFB 5162 (Navitas) at [41]

 13   (2006) 154 IR 239

 14   Ibid at [19]

 15   Ibid at [31]-[32]

 16   Navitas at [45]

 17   Visscher at [30]

 18   Philip Moyle v MSS Security Pty Ltd [2015] FWC 8330

 19   Ibid at [17]

 20   [2016] FWCFB 372.

 21   Navitas per the majority at [66]-[75] and the minority at [108]-[114] & [123]-[128]

 22   Navitas per the majority at [66]-[75] and the minority at [108]-[114] & [123]-[128]

 23   Ibid at [67]

 24   Alcan (NT) Alumina Pty Ltd v Commissioner of Territory Revenue (2009) 239 CLR 27 at [4]; CIC Insurance Ltd v Bankstown Football Club Ltd (1997) 187 CLR 384 at p. 408; Project Blue Sky (1998) 194 CLR 355 at [78] per McHugh, Gummow, Kirby and Hayne JJ

 25   See paragraph [10] above

 26   Bupa Aged Care Australia Pty Ltd t/a Bupa Aged Care Mosman v Shahin Tavassoli [2017] FWCFB 3941 at [47]

 27   Visscher at [37]

 28   Navitas at [49]

 29   Charlton at [31]-[32]

 30   Moyle at [23]

 31   See also Singh v MSS Security Pty Ltd [2016] FWCFB 3546

 32   (2015) 256 CLR 104

 33   Appendix A to the Contract

 34   FLS’s reply submissions dated 22 August 2018 at [19], footnote 14.

 35   Exhibit R4 at [3]

 36   Exhibit R4 at [3]-[13]

 37   Exhibit R4 at [11]

 38   FLS’s reply submissions dated 22 August 2018 at [19], footnote 14; exhibit A1 at [27]

 39   Exhibit A1 at [27]

 40   [2015] NSWSC 243; there was no criticism of these principles by the New South Wales Court of Appeal in the appeal from Justice McDougall’s judgment (McKeith v Royal Bank of Scotland Group PLC; Royal Bank of Scotland Group PLC v James [2016] NSWCA 36)

 41   Exhibit A1 at [8]

 42   Con-Stan Industries of Australia Pty Ltd v Norwich Winterthur Insurance (Australia) Ltd (1986) 160 CLR 226 at 236

 43   Ibid

 44   Ibid

 45   AssetInsure Pty Ltd v New Cap Reinsurance Corp Ltd (In liq) (2006) 225 CLR 331 at [60]

 46   Byrne v Australian Airlines Ltd (1995) 131 ALR 422 at 442

 47   Ex R4 at [10]

 48   Navitas at [50] and [75(2)]