Before we can make a protected action ballot order, there are steps that we take to ensure the applications are dealt with quickly and fairly.

The steps on this page set out the usual process we follow for this type of matter. Some matters are different. We will tell you if we're going to follow a different process for your matter.
Under the Fair Work Act 2009, an application for a protected action ballot order must be dealt with by us within 2 working days as far as practicable, starting the day after lodgment.
As soon as you apply we will:
- process the application within 2 days
- contact you to confirm receipt of the application
- if needed, contact you to request more information
- ask for a response from the employer to explain their position.
The National Practice Leader for Bargaining will receive all the responses. They may determine the matter themselves or, allocate it to a different Member of the Commission who may hold a hearing to decide whether to make the protected action ballot order.
If the order is granted, the Commission Member will also issue an order directing that all bargaining representatives attend a compulsory conciliation conference during the ballot period.