Introduction
The Commission is open 9 am to 5 pm weekdays (excluding public holidays) in Canberra. Hearings and conferences take place at this location. See hearings in Canberra.
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Office hours for the 2024–25 holiday period
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Please note: End of year office hours will be in place from 25 December 2024. The counters will be closed on 2-3 January 2025 but the helpline will be open.
Map (Embed code)
Contact details
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Address
AddressLevel 3, 14 Moore Street
Canberra, ACT, 2600 -
Postal address
Postal addressGPO Box 539, Canberra City, ACT, 2601
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Telephone
Telephone1300 799 675 (within Australia).
+61 293 081 808 (from overseas). Note: your service provider may charge an international rate for overseas calls.
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Email
Email
Public transport
Buses:
Several buses run into the city. View Transport Canberra timetables and maps. The City Bus Interchange stop is a short walk from the office.
Car parking
Paid parking is available on Moore Street.